For over 20 years Premiere Suites has consistently followed strict cleaning and maintenance procedures, while providing the best quality experiences for our guests.

We’ve since raised the bar for guest health and safety in the establishment of new PPE, sanitation and disinfection practices to best ensure that our accommodations and office environments are safe, and that guests are protected.
 Duty of Care
  • Use of Health Canada approved hard-surface disinfectants effective against COVID-19.
  • Personal Protective Equipment worn by all members of our housekeeping teams and quality assurance team members.
  • Consistent and verified cleaning protocols across all Canadian locations.
  • Quality Assurance checks upon completion of all housekeeping services.
*Operational Procedure Update: At the onset of the pandemic, Premiere Suites had implemented a 72-hour vacancy window between the time of  guest departure and new arrivals. The World Health Organization has however reported that; should an establishment implement effective cleaning and disinfecting procedures, as we do at Premiere Suites, that there is no need to leave a suite vacant between guests. In light of those findings, Premiere Suites has eliminated the 72-hour vacancy window beginning September 18, 2020 - where requests for greater vacancy windows will be honored upon request.


Audited & Accredited
In addition to our diligent internal operational procedures and performance audits, Premiere Suites have achieved ASAP Quality Accreditation – a multi-pronged accreditation and assessment program that provides a global means of comparing, and assuring, a quality product, service and duty of care.
 

WHAT IS ASAP QUALITY ACCREDITATION?

The ASAP Quality Accreditation Programme is the leading global quality assessment, reporting, recognition, and accreditation system for the serviced apartment, corporate housing and executive suites sectors of the hospitality industry.


“We are proud to display the ASAP Quality Marque, confirming our continued commitment of providing our guests with the highest quality experience, throughout their stay.”

- Susan Cully, President & COO

HOW DID PREMIERE SUITES BECOME ACCREDITED?

Achieving certification requires that a certified, unbiased Professional Quality Assessor spend a few nights in a sample of Premiere Suites inventory across Canada each year.
Throughout their stay, the Assessor mirrors the overall guest experience while employing a well-tested and successful process of assessing Premiere Suites’ inventory, against more than 250 service quality, regulatory and safety criteria.
 
Stay with Confidence


WHAT DOES THIS MEAN FOR GUESTS OF PREMIERE SUITES?

The ASAP Quality Accreditation confirms that consumers can book and stay with confidence, knowing that Premiere Suites:
  • has been rigorously assessed to meet ALL  250+ service quality, regulatory & safety criteria
  • adheres to all new ASAP COVID-19 hygiene standards
  • is fully compliant with all key legal, statutory, & health & safety requirements
  • is marketing all their properties accurately  
  • delivers a quality guest experience
  • adheres to industry best practices
Looking to learn more about the ASAP Accreditation Programme? Click here.